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Bracewell & Giuliani Lands in Top Tier of BTI Client Service A-Team Survey

Fri, 12/02/2011

HOUSTON — Bracewell & Giuliani LLP has been recognized on The BTI Client 30, an elite list of firms performing the best client service, debuting at number 20. This list is part of BTI Consulting’s annual BTI Client Service A-Team Report.

“Being named to BTI’s Client 30 is a tremendous honor,” said Mark C. Evans, firm managing partner. “I am particularly pleased to see our highest scores in the area of advising clients on business issues. We are thankful to our clients for the opportunity to be their business partner and work hard to provide them with the best service and counsel.”

This was Bracewell’s first year on the Client 30 list, and BTI noted that the firm was included “due to the firm’s strong commitment to client service delivery.” They also noted that “Bracewell & Giuliani earns praise for ‘premier client service deliver,’ ‘responsiveness’ and being ‘really client focused.’”

The BTI Client Service 30is the cream of the crop of The BTI Client Service A-Team. These 30 firms perform 4 to 15 times better than everyone else. BTI scores every firm based solely on clients’ unprompted feedback.

The BTI Client Service A-Teamevaluates individual law firm performance through the eyes of the client. The research is independent and unbiased. Solely the client—the most important judge of client service—decides which law firms are best at the 17 activities driving superior client relationships. BTI’s analysis draws on candid feedback from more than 240 corporate counsel to determine precisely which law firms top the charts in client service.